Welcome

The Instructional Technology Group (ITG) provides immediate and personal support for faculty and staff who offer online Webcourses@UCF. Supporting a wide range of online faculty needs, ITG offers phone, e-mail, and scheduled face-to-face support sessions, as well as group workshops throughout the academic year.

New!

Now you can Follow us on Twitter for open lab updates and service announcements!

Training

Visit our training page for the schedule of upcoming workhops.

Request Support

Use the Faculty Support Request Form to ensure that ITG receives all the information we need to troubleshoot your issue and contact you for resolution.

ITG Support Hours

Monday - Friday
8:30 am - 4:30 pm
(407) 823-0407

Evening and Weekend Support

Contact the ITG at (407) 823-0407 or itg@mail.ucf.edu and receive e-mail response during these hours:

Monday - Friday 9:00 pm - 11:00 pm
Saturday10:00 am - 1:00 pm
Sunday 2:00 pm - 4:00 pm
ITG support is not available on days that the University is officially closed.