ITG Faculty Support Request Form

Please use this form to automatically submit a support request to the ITG. If you are experiencing more than one issue, please limit one issue per submission. An ITG member will contact you shortly. Thank you.

Please Note: If you need your password reset for WebCT CE or Webcourses@UCF, please visit the Change Your NID Password page. This will reset your password for both tools.

Contact Information

First Name
Last Name
NID
Email
Phone
Department
College/Area

*College of Business Administration - contact Ryan Wilcox at rwilcox@mail.ucf.edu
*College of Engineering and Computer Science - contact Kim Okamoto at KimOkamoto@cecs.ucf.edu

Support Request

Date issue occurred:

Time issue occurred:

Course Number: (ie. abc1234a or ABC1234 - 08SPRING_0001)

Select the tool for which you are requesting assistance:

	eCommunity
	ePortfolio
	myUCF - Faculty Webcourse Manager
	FormManager
	GameServ
	WebCT CE (old version) *
	Webcourses@UCF (new version) *

*If the issue is with WebCT CE (old version) or Webcourses@UCF (new version) please supply the below information:

Click on the "Check Browser" link in WebCT CE/Webcourses@UCF and copy and paste the results below where appropriate. (*If you are in the old version of WebCT, you will only be able to check your browser.)

Operating System: Validated Not Validated

Browser (copy & paste bold text from "Browser Check "):

Cookies: Enabled Not Enabled

Javascript: Enabled Not Enabled

Pop-Up Blocker: Turned Off Turned On

Java (copy and paste bold text from "Java Check"):

Please describe the issue in detail. If you received an error message, please copy and paste that text as well.

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ITG Faculty Support Request Form